Skip to main content

App not showing my collection

Bugs

App not showing my collection . It shows only others’ collections , in the account it listed a spam email as my email I reset the password, logged out and it still doesn’t work . If I login online to the homepage it shows everything correctly. If I try and uninstall the app it warns me I will lose my collection

Posted by D A ·
Status: In Progress7 comments

Log in to comment and vote

Comments7

  • Van Guno

    Team•

    Mar 5

    Hi there! I know it’s been a while, but I just wanted to see if you are still experiencing this issue.

  • Van Guno

    Team•

    Feb 24

    Hi there, thank you for reaching out! May I know if you are still experiencing this issue? I checked your account and I am able to see your collection now.

    • D A

      •

      Apr 8

      I am still experiencing this

      • D A

        •

        Apr 8

        Here’s what I see on the app and I am logged in :

        • D A

          •

          Apr 8

          If I go directly to the site and not use the app I see my collection

          • Van Guno

            Team•

            Apr 9

            Hi there! I will reach out to you via email to confirm some details regarding what you’re currently experiencing on the app. 👍

            • D A

              •

              May 4

              Still doing the same thing