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Shipping wrong on store page

Bugs

I have calculated shipping for my items. The amount is usually around $8.50 per single item. When I go my store, the shipping amount is showing $17.00. I assume it’s a setting somewhere, but I can’t find it. The $17.00 is going to scare off potential buyers. Please help

Posted by redkryptonite ·
Status: In Progress1 comment

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Comments1

  • Van Guno

    Team•

    Nov 20, 2025

    Hi there, thanks for reaching out! It sounds like your default shipping settings may need a quick adjustment.

    To review and update your shipping rates for new listings, please visit:

    📦 Postage Setup: https://www.hipcomic.com/members/tools/postage-setup

    ⚙️ Default Listing Settings: https://www.hipcomic.com/members/tools/prefilled-fields

    Please note that changes made here will only apply to new listings going forward. Additionally, Calculated Shipping largely depend on the dimensions and weight you set for each listing.

    If you’d like to update the shipping on your existing listings after making the changes to the above pages, you can do so in bulk from the Listings page:

    1. Click the dropdown above the first checkbox to select all items

    2. Scroll down and click “Bulk Edit”

    3. Apply your updated shipping settings to all selected listings

    Let us know if you need help walking through it. We’re happy to assist!