Van Guno
TeamCommented on Next and previous buttons not clickableHi Jon! Thank you for reaching out. May I know what phone model you are using?Commented on I submitted a comic for valuation and the copy that appeared was the same but the comic price was different.Hi Rob, just following up again if you could provide more information on this issue.Commented on Sell Collection button not workingHi Anthony! Please know that we’re currently working on this issue and we’ll let you know once everything’s good to go.Commented on Cannot scroll to the bottom of the screen... stillHi Joshua! Just checking in to see if you’re still having the same issues. If yes, does it affect your whole app, or just specific pages?Commented on Recently updated section pulls up images from older books when trying to add current books. The image shows something different when the image is uploaded.Hi Charles, may I ask for more information on this? Screenshots would be helpful as well.Commented on Looney Tunes Happy MealHi Tim, this issue has now been added. Thanks for letting us know!Commented on Batman / Superman 2013Hi Tim! This series should now be available and searchable in the Price Guide.Commented on Batman/DeadpoolHi Tim! You should now be able to scan the base issue of Batman/Deadpool, and it will be recognized by the scanner.Commented on I submitted a comic for valuation and the copy that appeared was the same but the comic price was different.Hi Rob! May I ask for more information? A screenshot would help as well so I can investigate this further.Commented on My copy is not an option.Hi Nate! What comic were you trying to scan?Commented on Option to export collection?Hi Robert! We currently do not have the feature on My Collection, but you may reach out and email us at support@hipcomic.com and we’ll send you the exported file.Commented on Come On DudeHi Jamal, thank you for reaching out. This should now be fixed.Commented on Why dont you have a section to allow the seller to give a quantity of the comics available. For example, I have many comics that have duplicates but I can only list one, and if I'm trying to sell online the true value of my collection is hidden. Now, I do mention that in the description box.But doesn't seem to do much because not everyone taps into that box and the extra number of copies aren't recognized by the calculations, becoming a headache real quick. ALOHA, Shay SmithHi Shay, may I confirm if you are referring to a Marketplace listing or a comic book in your My Collection account?Commented on BlockingCurrently, we aren’t able to make only certain people be able to view or not view your collection. However, if ever this feature is released, we will let you know.Commented on BlockingHi there, I checked your account and it’s already set to Private, meaning no user may be able to see your collection aside from you.Commented on Scan & Value loading buttonHi Igor, may I know which Samsung phone model you are using?Commented on Image RecognitionHi Kaz Comics, when creating a new listing on HipComic, we automatically use image recognition to identify the Series and Issue Number. This feature has not been removed. Is it alright if I ask you for additional details on your issue with the image recognition feature?Commented on The App keeps freezing up!!! Please do somethingHi Christopher! Can I ask for more details regarding this? Which specific part of the app has been freezing for you? May I also know if you’re on mobile or on desktop?Commented on Congrats!Hi Francois! Thank you again for letting us know about the missing variants. We’ll continue on working on these so if you ever notice any more variants missing, please let us know.Commented on No Direct Edition variant optionHi Tim, the Direct Edition should be the default price guide issue available when scanning the issue.Commented on Uncanny X-Men 2024 runHi Francois! We’ve been going through the list of reported comics and most of the variants you’ve reported should be in the guide now. If you have any more specific ones you need to report, please let me know.Commented on Issue viewing my collectionHi Tommy! Thank you for reaching out. May I know what phone and model you are currently using?Commented on Scanner not recognising comicsHi Eddy! If possible, may I request a list of comics/series you were trying to upload?Commented on Price is waaaay off.Hi Patrick! Thanks for letting us know. We’ll look into this and make sure the correct price is shown soon.Commented on Can't scroll to the bottomHi Pierre! Thank you for bringing this to our attention. May I also ask what phone model you are using?Commented on I have been having issues downloading my Fantastic Four #45 to the community feed for public posting several times today. Please fix this issue. If not, it will affect future comic book downloading for my collection in the futureHi Martin! May I ask for the copy of the image you were trying to upload?Commented on Price UpdatesHi there! May I know when you last uploaded to your collection?Commented on Daredevil Annual 4Hi there, Tim! May I have a copy of the image you scanned for this particular issue?Commented on This would be a great site app but it's slow. Slow to the point of not wanting to use it. To bad.Hi MJ! May I know which part of the website or app you’re experiencing the slowness from?Commented on Internal server errorHi John, this should now be resolved. If you still encounter any error messages, please let me know.