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New site layout is terrible!

Feature Requests

The new layout for the website is terrible. Single vertical listings as opposed to horizontal columns of multiple listings per row make browsing frustrating. Also removing the ability to show 96 items per page. Additionally, the ability to right click on a listing, to view in a new tab/window appears to be disabled. I’ve purchased 1,000+ comics through Hip in the last 2 years. All of these factors will no doubt be a deciding factor in whether I bother visiting and purchasing through Hip in the future. You make it harder for me, you lose me as a customer.

Posted by rafboy ·
11 comments

This request was merged into another request

Comments11

  • FirstSire

    •

    Oct 3, 2025

    this should be a simple toggle option we have if we want grid view or list view, the grid view makes it so much better when looking through a shops listing

  • Mark Rosenberg (Hip)

    Team•

    Oct 3, 2025

    Thank you so much for taking the time to share this detailed feedback, and thank you for being such a loyal customer over the past two years - 1,000+ comics is incredible, and we truly value your business!

    I completely understand your frustration with our recent layout changes. These changes were made based on feedback we were hearing from many buyers about specific pain points - particularly that they had to open individual listings just to compare shipping prices, check seller information, or add items to their watchlist. The new layout allows us to display all of that information directly in the search results, which we hoped would save time and reduce the number of clicks needed when browsing.

    Good news on the right-click issue - you should still be able to open listings in new tabs. Try right-clicking on either the listing image or the title itself. You can also hold down the Control key (Command on Mac) while clicking to open in a new tab.

    I hear you on the 96-items-per-page option - that's valuable feedback we're actively considering for future updates.

    Your feedback about these changes affecting your purchasing decisions is exactly what we need to hear. Would you be open to sharing more about your browsing habits? Understanding how customers like you use the site helps us make better decisions going forward. For example, what information do you typically need that isn't visible in the new search results?

    Thanks again for speaking up - customers who care enough to give detailed feedback like this are the ones who help us improve.

  • rafboy

    •

    Oct 3, 2025

    Command + click doesn’t work on your website on Mac (Sequoia 15.7.1)

    • Safari 26.0.1:

    Safari settings: Enable content blockers unchecked, Pop ups allowed.

    Control + Click pops up an option to open in New Tab/Window on Title and Image (no automatic click-through though), but not Bid Now; which is how I normally access the auction.

    Right Click does work on Title and Image, but not Bid Now.

    Also checked (all same results as Safari):

    • Firefox 14.3.0.3

    • Chrome 141.0.7390.55

    • Opera 122.0.5643.92

    • Tor Browser 13.5.7

    With regards to the Pain Points listed below, that’s fine when you’re doing a specific search, but if you’re searching all of a seller’s items, as I tend to do (filtering by Buy It Now, Make Offer, Auctions, etc.). that info is unnecessary.

    It isn’t specific info I’m looking for, it’s the ease of visually processing the listings. Maybe it’s a function of getting older and not having the patience to go through a single file vertical row, as opposed to multiple listings per horizontal rows. In my case the column to the right of the listings (Category, Publisher, Main Character, etc.) is unnecessary and takes up valuable real-estate on the page. Depending on the size of the window, it takes up to 25% - 33% of the window. A drop down menu (in which you can select multiple items) would be better suited.

    Suggestion would be to have the option to revert to “classic” view (and save that setting in your account settings as default view/layout)

  • Tim Majka

    •

    Oct 7, 2025

    I agree. The new layout is terrible.

  • lycan@iowatelecom.net

    •

    Oct 7, 2025

    •

    Merged request

    •

    11 votes

    The new layout is terrible and not functional, the old layout was just fine and didn't need fixing. Please bring back the way that has worked for so long, this is frustrating!

    • NeonZ

      •

      Oct 4, 2025

      Agreed. We lost the 96-per-page option, and it now requires significantly more scrolling to navigate through each page. Spreading the details across the current page also reduces readability, so it takes nearly twice as long to go through the listings. If reverting isn’t an option, I’d like to see a grid approach, similar to Midtown Comics, that loads the page with key details and allows me to view 150 comics on a page at a time. Should be doable!

    • Jeff Marsh

      •

      Oct 4, 2025

      Absolutely agree as well. The old layout was perfect for quick browsing. As a long time member, please at least allow the option to revert to the old view. AND… as a seasoned collector, the analytics and comparisons on every comic are literally over the top. Let’s make it more lucrative for every non-collector and uneducated person to jump into an auction unprepared and make a knee jerk purchase based on canned analytics done for them… so much for those of us that know our books and work through these auctions based on actual knowledge. Let’s turn comic collecting into Pokemon cards…. (joke - please DON’T).