Latest upgrade difficulties
Just a note to say that I am finding the new layout difficult.
I use this sight primarily to engage in auctions, and with the latest upgrade browsing the auction has become frustrating. Too much space is wasted on items not related to the auction and EVEN WORSE when I’m looking through a specific auction (for example, Mark’s Comics) when I finally can get through a few pages I’m seeing items populate the auction FROM OTHER SELLERS and I believe from other auctions. This got tiring very quickly and is off-putting.
Also, in general the page navigation has always been poorly designed - why not let me choose the 48/96 items and last/next page buttons at the TOP of the page as well as the bottom.
I really hope that at the very least you revert your site back to its previous design. This is a huge step in the wrong direction for us who have enjoyed the auctions.
This request was merged into another request
Comments14
Van Guno
Oct 2, 2025
Hi Kevin! Thanks so much for the detailed feedback. We really do appreciate you taking the time to share your experience. We’re actively collecting input like this as we continue refining the new layout.
I’ll also share your comments on navigation and layout (like the item count and pagination controls) with the product team. We know how important auction usability is and are committed to improving the experience.
Thanks again for being part of the community, and we’ll follow up as we make progress here.
Mark Rosenberg (Hip)
Oct 2, 2025
HI Kevin,
Just to clarify, when you are viewing a specific seller’s store or a specific auction event, you will not see any auctions from other sellers or events, as you noted above.
When viewing any auction listing, within the top section, you can directly click on the “Seller’s Other Items” link:
which will show you additional items from that specific seller - and only that seller.
If that auction is part of an event, you can also click to view the rest of the auctions in that specific event - and only that event:
Just keep in mind that individual sellers can run their own events, but HipComic also runs site-wide events which feature multiple select sellers. So when browsing an auction event, while you’ll only see items from that auction event, if it’s a site-wide event, there will be multiple sellers included.
rafboy
Oct 7, 2025
•Merged request
•14 votes
New site layout is terrible!
The new layout for the website is terrible. Single vertical listings as opposed to horizontal columns of multiple listings per row make browsing frustrating. Also removing the ability to show 96 items per page. Additionally, the ability to right click on a listing, to view in a new tab/window appears to be disabled. I’ve purchased 1,000+ comics through Hip in the last 2 years. All of these factors will no doubt be a deciding factor in whether I bother visiting and purchasing through Hip in the future. You make it harder for me, you lose me as a customer.
Mark Rosenberg (Hip)
Oct 3, 2025
Thank you so much for taking the time to share this detailed feedback, and thank you for being such a loyal customer over the past two years - 1,000+ comics is incredible, and we truly value your business!
I completely understand your frustration with our recent layout changes. These changes were made based on feedback we were hearing from many buyers about specific pain points - particularly that they had to open individual listings just to compare shipping prices, check seller information, or add items to their watchlist. The new layout allows us to display all of that information directly in the search results, which we hoped would save time and reduce the number of clicks needed when browsing.
Good news on the right-click issue - you should still be able to open listings in new tabs. Try right-clicking on either the listing image or the title itself. You can also hold down the Control key (Command on Mac) while clicking to open in a new tab.
I hear you on the 96-items-per-page option - that's valuable feedback we're actively considering for future updates.
Your feedback about these changes affecting your purchasing decisions is exactly what we need to hear. Would you be open to sharing more about your browsing habits? Understanding how customers like you use the site helps us make better decisions going forward. For example, what information do you typically need that isn't visible in the new search results?
Thanks again for speaking up - customers who care enough to give detailed feedback like this are the ones who help us improve.
rafboy
Oct 3, 2025
Command + click doesn’t work on your website on Mac (Sequoia 15.7.1)
Safari 26.0.1:
Safari settings: Enable content blockers unchecked, Pop ups allowed.
Control + Click pops up an option to open in New Tab/Window on Title and Image (no automatic click-through though), but not Bid Now; which is how I normally access the auction.
Right Click does work on Title and Image, but not Bid Now.
Also checked (all same results as Safari):
Firefox 14.3.0.3
Chrome 141.0.7390.55
Opera 122.0.5643.92
Tor Browser 13.5.7
With regards to the Pain Points listed below, that’s fine when you’re doing a specific search, but if you’re searching all of a seller’s items, as I tend to do (filtering by Buy It Now, Make Offer, Auctions, etc.). that info is unnecessary.
It isn’t specific info I’m looking for, it’s the ease of visually processing the listings. Maybe it’s a function of getting older and not having the patience to go through a single file vertical row, as opposed to multiple listings per horizontal rows. In my case the column to the right of the listings (Category, Publisher, Main Character, etc.) is unnecessary and takes up valuable real-estate on the page. Depending on the size of the window, it takes up to 25% - 33% of the window. A drop down menu (in which you can select multiple items) would be better suited.
Suggestion would be to have the option to revert to “classic” view (and save that setting in your account settings as default view/layout)